![]() It’s always better to give your team the freedom to use the tools they prefer. This puts your team at risk of shadow IT and other security issues. People who don’t want to stop using their preferred app won’t switch easily. If you try to shift everyone to Microsoft Teams, you risk isolating some of your team members who use Webex. You can integrate your conversations with Microsoft 365 and access direct routing.īut Microsoft Teams isn’t the right solution for everyone. Microsoft Teams has tons of great features, like grid videos and custom backgrounds. You interact with guests from other organizations that use different messaging platforms.A new CIO or IT Manager started and implemented their preferred solution.Mergers and acquisitions where one company uses Cisco Webex and the other uses Microsoft Teams.Microsoft 365 packages offering free Skype for Business and Microsoft Teams licenses.Legacy or current Cisco hardware like telepresence, VoIP handsets, and Cisco Spark boards.Why Microsoft Teams and Cisco Webex?Ĭommon reasons for instances of both Microsoft Teams and Cisco Webex include: This post addresses how businesses got to this situation and highlights the best ways to connect the two platforms together. Microsoft is integrating enterprise-level security into Teams to make it one of the most secure video conferencing apps.For many reasons and in many businesses, we regularly see organizations with instances of both Microsoft Teams and Cisco Webex. Unlike Office apps, you can use third-party options such as Trello, Adobe Creative Cloud, and Wrike. The software simplifies work by hosting all collaborative media in one location. ![]() ![]() With Teams Connect you share relevant channels with your colleagues and guests. These cloud-enabled calls are secure, reliable, and centrally managed to improve productivity. You can make calls from Outlook, the Teams dashboard, and mobile phones. It is suitable for giving sales pitches, team training and other virtual events. This feature enables real-time collaboration through audio and video conferencing. Your team can reduce email clutter and stay focused with all the resources they need in one place. Useful IM features include tagging, third-party app integration, and rich text editing. While Teams is not a dedicated video conferencing app like Zoom, it offers several group collaboration features for larger companies. One of its features is seamless integration with Office 365. Microsoft Teams is quickly displacing Skype for Business as the company’s main communication app. In addition to the free version, it also has Pro, Business, and Enterprise plans. Zoom is the best option if you’re looking for an intuitive video conferencing app with rich features. The Pro account allows you to offer short surveys for participants to complete before registering for webinars and other online events. Personal meeting IDs to start conversations anytime. End-to-end encryption and two-factor authentication are among the solutions the company has implemented. Due to its explosive growth, the app has faced several privacy and security issues. Zoom requires an installation of its software to provide optimal functionality. You can quickly set up meetings, start live chats, share screens and record proceedings. Initially designed for business use, it became a hit with consumers for its intuitiveness. Zoom became the world’s most popular video communication software at the height of the pandemic. This app is preferred if your organization already uses products and services in the Cisco ecosystem.Įverything you need to know about the newly released Microsoft Windows 11 operating system The free version of Webex allows up to 100 participants. Cisco is also working on a feature that will enable real-time translation. A recent update enabled automatic transcription and improved noise reduction. Participants can download them if you provide links. While scheduling a meeting, you can implement features such as setting the date, time, duration, and password.Īs an administrator, you can record meetings in video and audio format. Others are scheduled meetings and recently used media. Webex Meetings is intuitive, with a dashboard of default options, including Start Meeting, Join, or Schedule. While the latter has similar features to the desktop version, it does not support legacy VoIP and end-to-end encryption. You can use this software through a desktop or web app. There are two versions: Webex Teams, which focuses on collaboration, and Webex Meetings for online and video conferencing events. Webex has been on the market longer than the other two apps. While there are several apps on the market, which one is best for your education, work, and entertainment needs?Ī Deeper Look at Cisco Webex, Zoom, and Teams 1.
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